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When amending your ticket an excess fare may also be charged if there is a difference in price from your original ticket.

Here’s an example: At the time of booking your journey fare was £20 but at the time of making your amendment the journey price is £27.

Accept More than 1,300 cases of sexual communication with a child have been recorded after a change in the law means police can intervene earlier.

We're calling on the Government and social networks to use technology to prevent online grooming.

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(opens in new window) If your ticket is refundable (Fully Flexible), it must be cancelled 72 hours prior to departure; though no cancellation fees are charged, booking and distribution fees remain non-refundable.Please note you will need your ticket number to cancel/refund your ticket.Please check the terms and conditions of your booking to see if you have a refundable ticket.If you would like to purchase a ticket from our drivers, please be aware of the following; We strongly recommend booking a coach which departs a minimum of 1 hour 30 minutes after you are due to land which will enable you to clear passport control and collect any luggage and make your way to our departure point.If your flight is delayed, you should aim to make contact with our staff before the time of departure on your ticket to request an amendment.